Effective Date: November 18, 2025

Entity: Personomics LLC (“Personomics,” “we,” “us,” or “our”)

Services: The Practice Built platform, websites, member portals, apps, templates, and related services (collectively, the “Service”).

Contact: [email protected]

This Privacy Policy explains how [Personomics, Inc / LLC] (“Personomics,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you:

Visit our website at personomics.io or any site that links to this Privacy Policy (the “Site”);

Use our mobile or tablet applications (the “Apps”);

Access our assessments, courses, memberships, coaching programs, and related online services (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not consent to the terms of this Privacy Policy, permission to use the Services is denied and you must cease using the Service immediately. This Privacy Policy is intended for general informational purposes only and does not constitute legal advice. Please consult your own legal counsel to ensure compliance with applicable laws.

1. SCOPE

This Privacy Policy applies to personal information we collect:

Directly from you through the Services;

Automatically when you use or interact with the Services; and

From certain third parties (e.g., payment processors, scheduling tools, marketing platforms).

This Privacy Policy does not apply to third-party websites, apps, or services that may be linked to or integrated with our Services. Please review the privacy policies of those third parties separately.

If you are a resident of a jurisdiction with specific privacy or consumer health data laws, additional terms may apply. Where relevant, we may provide a supplemental privacy notice (e.g., “Consumer Health Data Privacy Policy”) linked from this page.

2. INFORMATION WE COLLECT

We may collect the following categories of information, depending on how you use the Services:

2.1 Information You Provide Directly

Account & Contact Information

Name, email address, phone number;

Mailing address and country/region; and

Order & Transaction Information

Billing address and shipping address;

Limited order details (products or services purchased, purchase amount, order date); and

Payment-related information (processed via our third-party payment processors; we do not store

full credit card numbers).

Coaching & Program Information (When You Voluntarily Provide It)

Information you choose to provide in questionnaires, forms, or communications related to

coaching or assessments (e.g., goals, lifestyle patterns, symptom history, preferences); and

Scheduling preferences and notes related to your sessions or program participation.

Communications

Messages and emails you send to us (e.g., support requests, feedback, testimonials); and

Responses to surveys, polls, or promotions.

Marketing Preferences

Your choices regarding email subscriptions, SMS opt-ins, and other communication preferences.

2.2 Information We Collect Automatically

When you access or use the Services, we may automatically collect certain information about your device and usage, such as:

IP address;

Browser type and version;

Device type, operating system, and unique device identifiers;

Referring URLs and exit pages;

Pages viewed, links clicked, and other actions taken on the Site; and

Dates and times of access.

We may use cookies, web beacons, pixels, and similar technologies to collect this information (see Section 5 – Cookies & Similar Technologies).

2.3 Information from Third Parties

We may receive personal information from third parties, including:

Payment processors (e.g., confirmation of payment status);

Scheduling platforms (e.g., appointment time, name, email);

Email and marketing platforms (e.g., engagement metrics, unsubscribe data);

Analytics providers (e.g., aggregate visitor statistics); and

Affiliate or advertising partners (e.g., information about how you arrived at our Site).

Where required by law, we will ensure such third parties have legal permission to the right to share your information with us.

3. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

3.1 To Provide and Maintain the Services

Processing and fulfilling orders;

Managing your account and login;

Providing access to courses, assessments, and coaching programs;

Scheduling and managing appointments; and

Responding to your inquiries, requests, and support tickets.

3.2 To Improve and Personalize the Services

Analyzing usage patterns to understand how the Services are used;

Improving content, user experience, and features; and

Personalizing content, recommendations, and offers.

3.3 To Communicate with You

Sending transactional emails (e.g., order confirmations, account notices, appointment reminders); Sending program-related communications and resources; and Delivering newsletters, updates, or marketing communications (where permitted by law and your preferences);

Sending SMS/text messages, if you have opted in to the receipt of such messages.

You may opt out of marketing communications at any time (see Section 9 – Your Choices & Rights). Transactional or service-related messages may still be sent even if you opt out of marketing.

3.4 To Support Safety, Security & Legal Compliance

Detecting, preventing, and responding to fraud, abuse, or security incidents:

Enforcing our Terms of Use and other policies; and

Complying with applicable legal obligations and responding to lawful requests from authorities.

3.5 With Your Consent

In some cases, we may ask for your explicit consent to use your information for a specific purpose. If you provide consent, you can withdraw it at any time by contacting us (see Section 13 – Contact Us).

4. LEGAL BASES FOR PROCESSING (EU/UK/EEA RESIDENTS)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or a similar jurisdiction, we will process your personal information only where we have a legal means to do so basis, such as:

Contract performance (e.g., to provide the Services you requested); and Legitimate protection of client interests (e.g., improving Services, preventing fraud, sending certain non-essential but helpful communications, where not overridden by your rights);

Consent (e.g., certain marketing or cookies)

Legal obligations (e.g., record-keeping for tax or compliance purposes).

You have specific rights under GDPR/UK GDPR (see Section 9.3).

5. COOKIES & SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, and similar technologies to:

Recognize your browser or device;

Remember your preferences;

Analyze traffic and usage: and

Measure the effectiveness of content and marketing.

You may control cookies through browser settings and, where available, through cookie banners or preference tools on the Site. Disabling certain cookies may affect functionality or performance of the Services.

6. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following ways:

6.1 Service Providers

We may share your information with trusted third-party vendors who perform services on our behalf, such as:

Payment processing;

Order fulfillment and shipping;

Email, SMS, and marketing automation;

Scheduling and calendar management;

Website hosting and security;

Data analytics and performance monitoring; and

Customer support platforms and AI-enabled helpdesk tools.

These service providers are authorized to use your personal information only as necessary to provide services to us and are required to protect your information.

6.2 Coaches and Program Facilitators

If you enroll in a coaching or program experience that involves a Personomics coach or a designated facilitator, we may share relevant information you voluntarily provide (such as your name, contact information, and program-related forms) with that coach or facilitator to assist with the delivery of the service.

Coaches and facilitators are required to follow our policies and applicable laws in handling your information.

6.3 Business Transfers

If Personomics undergoes a business transaction such as a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will take reasonable steps to ensure the recipient uses your information in a manner consistent with this Privacy Policy.

6.4 Legal & Safety Requirements

We may disclose your information if we believe in good faith that such disclosure is reasonably necessary to:

Comply with a law, regulation, or legal request;

Protect the rights, property, or safety of Personomics, our users, or the public;

Enforce our Terms of Use or other agreements: and

Detect, prevent, or address fraud, provide security, or for other technical issues to maintain

effective Services.

7. CONSUMER HEALTH DATA

Personomics is primarily an educational and coaching-focused brand and does not intend to function as a medical provider or maintain medical records systems. However, some jurisdictions define “consumer health data” broadly to include information related to an individual’s physical or mental health status.

If you are a resident of a U.S. state with consumer health data laws (e.g., Washington, Colorado), we will handle your data in accordance with those regulations where applicable.

If we maintain a separate Consumer Health Data Privacy Policy for your jurisdiction, it will be linked here:
[INSERT LINK TO CONSUMER HEALTH DATA PRIVACY POLICY, IF APPLICABLE]

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

Provide the Services;

Fulfill the purposes described in this Privacy Policy;

Comply with legal, tax, and accounting obligations; and

Resolve disputes and enforce our agreements.

When we no longer need your information, we will either delete it, anonymize it, or securely store it until deletion is possible.

9. YOUR CHOICES & RIGHTS

9.1 Email & SMS Communications

Email:

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

SMS/Text Messages:

You can opt out of marketing texts by replying STOP to a message or following instructions in the message.

Even if you opt out of marketing SMS, we may still send transactional or service-related messages (e.g., appointment reminders) where necessary.

9.2 Cookie Preferences

You can typically adjust your browser settings to refuse or delete cookies. You may also see a cookie banner on our Site that allows you to manage certain preferences. Note that disabling cookies may impact the usability of some features.

9.3 Rights for EU/UK/EEA Residents

If you are located in the EEA or UK, you may have the following rights (subject to certain exceptions and limitations):

Right of access – Request a copy of the personal data we hold about you;

Right to rectification – Request correction of inaccurate or incomplete data;

Right to erasure – Request deletion of your data in certain circumstances;

Right to restrict processing – Request that we limit how we use your data;

Right to data portability – Request a copy of your data in a structured, commonly used, machine-

readable format;

Right to object – Object to certain processing, including direct marketing; and

Right to withdraw consent – Withdraw consent where processing is based on your consent.

To exercise these rights, contact us using the contact information contained in Section 13. We may need to verify your identity before responding.

9.4 Rights for U.S. State Residents (e.g., CA, CO, VA)

If you are a resident of certain U.S. states with privacy laws, you may have additional rights, such as:

The right to know what categories of personal information we collect and disclose;

The right to access or request deletion of certain personal information;

The right to opt-out of certain types of data sharing or targeted advertising; and;

The right to correct inaccurate personal information.

We will honor valid requests in accordance with applicable law. To submit a request, please contact us (see Section 13). We may ask you to verify your identity before fulfilling your request.

10. DATA SECURITY

We use reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security and you use the Services at your own risk.

If we become aware of a data breach that affects your personal information, we will take steps required by applicable law, which may include notifying you and/or regulators.

11. CHILDREN’S PRIVACY

The Services are not offered to children under 16 years of age, and our policy is to bar the collection of personal information from children under 16.

If we discover that we have collected personal information from a child under 16 without appropriate consent, we will take reasonable steps to delete such information. If you believe a child under 16 has provided us personal information, please contact us (see Section 13).

12. INTERNATIONAL DATA TRANSFERS

Personomics is based in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.

By using the Services, you acknowledge that your information may be subject to different data protection rules than in your country of residence. Where required, we will implement appropriate safeguards (such as standard contractual clauses) to protect your information when it is transferred internationally.

13. CONTACT US

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, you can contact us at:

Personomics LLC
Attn: Personomics LLC
6671 W. Indiantown Rd Ste 50-403

Jupiter, FL 33458,
United States

Email: [email protected]

If you are in the EEA/UK, you may also have the right to lodge a complaint with your local data protection authority.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, where required, provide additional notice (such as via email or a notice on the Site).

Your continued use of the Services after any changes become effective signifies your acceptance of the updated Privacy Policy.